brandenburg logo

TERMS AND CONDITIONS
Please print this page for future reference

Updated January 10, 2009

Brandenburg Historica LLC
63 Emerald Street, PMB 500Keene, NH 03431-3626 USA
Please direct all inquiries / orders to us via e Fax: [ 001] (
857) 227-0004

Telephone Orders Accepted 10 AM - 6 PM ET Monday through Friday. TEL.  [+001] (603) 352 - 1961

We are unable to send email to AOL and Earthlink addresses because they block most of our communications as "SPAM".  If you are emailing us from an AOL or Earthlink account we may not be able to reply to you.

WE ARE A MAIL ORDER COMPANY AND DO NOT HAVE A RETAIL STORE!

Home  | Product Catalog   |  Links   |  Related Sites   |  History   |  Order Form   | Store  |  E-mail

PLEASE VISIT OUR ONLINE STORE!

GENERAL TERMS: All military artifacts are offered with a LIFETIME GUARANTEE as to the item's authenticity (for additional stipulations see below) . A FIVE DAY inspection period and full money back guarantee, less postage, if returned within the stated time period in the same condition as sent. Cassette tapes, VHS tapes, DVDs, CD's and books may be returned only if defective and then only for exchange of identical item (five day inspection period applies). 

Brandenburg Historica assumes no responsibility for audio-visual items deemed by us to have been damaged through faulty handling by customer or playing on customer’s audio-visual equipment. Orders are generally shipped within 5-7 days of receipt unless requested sooner by the customer. Prices and availability are subject to change without notice. Brandenburg Historica LLC operates its place of business in accord with the laws of the State of  New Hampshire, United States of America.

PAYMENT: All money orders, certified checks, personal checks and bank drafts must be made payable in US funds To: Brandenburg Historica LLC. Personal checks are subject to prior bank clearance (five to ten business days) before your order will be shipped. We must have your full name and telephone number for all credit Card orders. All Militaria/Collectibles must be paid for with Personal Check, Bank Draft or Money Order . We are sorry but to high bank fee’s no Credit Cards are accepted for the purchase of one of a kind i.e.: Militaria, historical collectibles or Antique items. Additionally the return of merchandise paid for by credit card may be subject to a 5% bank/service charge.

SHIPPING: Please consult our chart below. Rates shown are for domestic (US and Canada) insured parcels. The chart is only a guideline as high value, bulk items, large books and Foreign orders may be required to add additional postage. Please inquire before ordering. US Express mail, UPS, DHL and Airborne delivery are available for an additional charge. We assume no responsibility for international shipments lost or damaged in transit. Please inquire for detailed shipping rates. Foreign customers may be required to pay customs and excise taxes on their purchases based on the total value of the order (including shipping and insurance) to their home country. 

PLEASE CHECK WITH YOUR INLAND REVENUE, CUSTOMS AND/ OR TAX AUTHORITIES BEFORE ORDERING. We are NOT responsible for assessing or collecting these duties and they are NOT refundable. Should you have a question please e-mail us before placing an order!

BACKORDERS: We endeavor to ship within 48 hours for in stock items, (4-6 weeks for backordered items) but occasionally we may experience delays of up to 6-12 weeks on some specially imported Video, Book & Music CD titles.

RETURNS: Military Collectibles must be returned to us via insured accountable mail within the applicable inspection period. Merchandise must be unaltered in any way or your refund is voided and the item will be returned and / or you will be charged with a damage fee.

GUARANTEE: All Military & Historical Collectibles are warranted to be period of issue unless specified and come with a Lifetime  Guarantee as to authenticity (unless stated). Buyer must prove the item is not as described / Authentic and document said claim in writing by a recognized authority in their field. Items must be returned in the same condition as sent. Failure to comply with these stipulations may result in the nullification of the buyers return privileges.

PLEASE NOTE: Failure to follow ordering & payment instructions may result in a delay in processing your order. Prices may be subject to change without notice.

DATA PROTECTION ACT STATEMENT: Names, E-mail addresses, and all personal data collected in conjunction with your order or inquiry will be distributed to no individual or organization other than our own for the purpose of processing your order and/or responding to your inquiry. We do not share, sell or rent our customer list.

TERMS AND CONDITIONS: Major Credit Cards accepted. All titles are generally in stock.  Music and Books may be exchanged only if defective and then for identical items only.  All orders placed with us will receive a copy of our complete (illustrated) catalog free of charge.  Please allow 3-4 weeks delivery on some titles. Prices subject to change without notice. Return to the top of the page.

 

Shipping Rates for the United States, Canada and Virgin Islands only!

Total Order Value

Shipping

Total Order Value

Shipping

$ 01.00

$ 25.00

$5.00

$301.00

$400.00

10.50

$ 26.00

$ 50.00

$5.50

$401.00

$500.00

12.00

$ 51.00

$100.00

$6.50

$501.00

$600.00

13.50

$101.00

$200.00

$7.50

$601.00

$700.00

15.00

$201.00

$300.00

$9.00

$701.00

$800.00

16.50

credit cards

All Major Credit Cards Accepted

Home  | Product Catalog   |  Links   |  Related Sites   |  History   |  Order Form   | Store  |  E-mail

We are unable to send email to AOL and Earthlink addresses because they block most of our communications as "SPAM".  If you are emailing us from an AOL or Earthlink account we may not be able to reply to you.

WE ARE A MAIL ORDER COMPANY AND DO NOT HAVE A RETAIL STORE!

 Copyright © 1996-2009 Brandenburg Historica  All Rights Reserved * Alle Rechte vorbehalten * Touts droits reservés